If there is a question or concern with your order contact info@thundersausages.com. We only provide email support at this time. Hours of operation: Monday-Friday 9am – 5pm East Coast Time
Shipping Times
We will try to fulfill orders within 3-5 working days. When we are really busy we may take a day or two longer. Please understand if you email us on a Friday we may not get your email until Monday. If we are behind, it may be a few days before we respond. We are a small operation so please be patient.
We ship most items by Priority Mail but it is not a time-guaranteed service. While it usually takes 2-3 days, there is no refund if it takes longer.
Domestic Orders
FREE SHIPPING only for orders sent within the contiguous United States. We will be happy to provide shipping estimates to all other locations, thanks.
Ideally you should receive your order within a week of shipping. If the link to the US Postal Service tracking number is not working, occasionally they only track at delivery.